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Every message is logged, acknowledged with a reference number, and tracked to closure. Grievances follow the SEBI 24-hour acknowledgement standard.
Direct
How we respond
- 01
Instantly
Acknowledgement
You receive a written confirmation with a unique reference number.
- 02
Within 24h
Triage
Enquiry is routed to Divya or the Compliance Officer based on category.
- 03
Within 3 days
Substantive reply
You receive a written response. Grievances follow the formal 21-day SEBI SLA.